Nova Chief of Staff Certification at APC:

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.  

In this exclusive IN-PERSON training, spend 3.5 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.  

Nova Chief of Staff is the Premier destination for Chief of Staff education and development. With nearly 500 students across 21 countries and rave testimonials, now is your chance to complete Nova’s course in person in this never-before-offered format.  

Nova Students will attend most of APC’s Sunday summit, and all APC keynotes around the Nova training.

Please note: This certification course has officially sold out! 

Why Attend?

  • Build Confidence and Competence: With more than a dozen hands-on assignments, brainstorming sessions, table projects, and live discussions about the Chief of Staff role with Nova Founder Maggie Olson, students will leave practiced and prepared to take on a Chief of Staff role or elevate themselves in their current role.
  • Navigate EA to Chief of Staff next steps: It’s no secret you’re a high performer, but what’s next? Navigate the elevation of your current role, pitching the next one, negotiating what you deserve, and transitioning to Chief of Staff.   
  • Hit the Ground Running as a Chief of Staff: Leave with proven frameworks, dozens of templates, and the knowledge of what to tackle first, second, and third as a new or aspiring Chief of Staff.  

Who Would Benefit?

Roles

  • Executive / Senior-Level / or C-Suite Level Assistants
  • Current & Aspiring Chiefs of Staff
  • Business Operations Managers
  • Highly Organized Leaders
  • Executive Business Partners 
  • Project Managers
  • Anyone who wants to learn more about the Chief of Staff Position

 

Characteristics

  • Driven, fast, high achieving
  • Learns quickly & collaborative
  • Great at many things & prefers breadth vs. depth
  • High emotional intelligence
  • Strong executive presence
  • Wants more responsibility
  • Loves supporting a leader at the top of a business

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Meet the Instructor

Maggie Olson

Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development. She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie’s impressive work led her to become the first Chief of Staff to the President of the T-Mobile Business Group. In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure, supporting the President, SVPs, and over 5,000 employees. She also built a Chief of Staff team, defining all roles, processes, and systems. Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success. 

Course Features & Pricing

*Early Bird Pricing Ends 4/30/25
$ 2,895 $3,195 for non ASAP Members
  • 3.5-Days of Course Work in the Form of Lecture, Discussion, Solo and Table Group Work, Group Brainstorm, and Q&A
  • Access to APC's Executive Operations Pre-Conference Summit
  • Access to APC Keynotes, Receptions, & Networking
  • Sunday Networking Reception & Tuesday Night Party
  • Breakfast, Lunch, and Beverage Breaks Sunday-Wednesday
  • Digital Badge to Share on LinkedIn
  • Access to Exclusive LinkedIn Group for Course Graduates
  • Nova Chief of Staff Certificate Upon Course Completion

2024 SCHEDULE

2025 schedule coming soon – stay tuned!

KEY:

Nova Chief of Staff Session

Executive Operations Summit Session

APC Session

Sunday, October 27

7:00 AM-8:00 AM | Breakfast 

APC Summit Keynote

Location pin free icon Aspiration Acres

In this keynote, Ann Hiatt shares captivating stories from the foundation of tech and Silicon Valley. You will learn the five common characteristics and best practices of the now-celebrity CEOs she has worked with over the past 20 years at Amazon, Google and beyond. You will learn how to utilize their best practices to maximize your own potential, build confidence, expand your skills, and make your career even more impactful and meaningful. Ann will give you the playbook for receiving more recognition, how to seize opportunities where others only see limitations, and to stretch beyond your current limits. 

9:00 AM-9:15 AM | Travel Time

Executive Operations Summit

Location pin free icon Juniper

The workshop commences with an exploration of the ‘Rhythm of Business’ concept, a dynamic framework that synchronizes essential cross-functional business processes with strategic objectives. Emphasizing the importance of aligning team efforts with company goals and ensuring that every task and decision contributes positively to the bottom line. 

Key Takeaways: 

  • An updated mindset as a proactive Corporate “Conductor” versus a directed Executive “Implementer” 
  • Practical insights and tools for empowering Administrators to implement a robust “Rhythm of Business” in their own organizations 
  • How becoming a facilitative owner of the organization’s “Rhythm of Business” organically elevates the respect, responsibility, and rewards of Business/Executive Operations professionals

10:00 AM-10:15 AM | Break

Executive Operations Summit 

Location pin free icon Juniper

With a mix of education, self-reflection, and interactive activities, we will explore the importance of “speaking the language of the business” to gain confidence and credibility among Leadership (and the broader org) when proposing new ways of work via Executive Operations. 

Key Takeaways: 

  • Learn contextual communication techniques such as audience-aligned language, diplomacy, and reading non-verbal cues to influence with limited authority. 
  • Explore how to integrate ChatGPT prompts (with data safety strategies) to align and elevate communications, while saving energy and time. 
  • Peer-to-peer shared learnings of what has (or has not) worked

11:30 AM-11:45 AM | Travel Time

Nova Chief of Staff Kick Off!

Location pin free icon Summit 8-9

Join Maggie in the initial kick off of the Chief of Staff certification, lunch provided.

Day 1 – What to expect:

  • Intro to the Course 
  • What is a Chief of Staff 
  • Chief of Staff Job Search
  • Intro to Business Planning & Organization
  • Q&A with Maggie Olson

3:00 PM-3:15 PM | Travel Time

Executive Operations Summit

Location pin free icon Juniper

Join these speakers for this interactive close-out panel where we will answer audience questions from the
full-day summit (both live and previously submitted) and share practical strategies, insider tips, and real-time solutions for common challenges faced by Executive Administrators as our profession and the global business landscape continue to evolve. From navigating highly sensitive professional scenarios to testing innovative approaches at your own place of work, this Fireside Chat aims to offer actionable insights and perspectives on the newly defined domain of Administrative expertise, Executive Operations.

APC

5:00 PM-6:30 PM | APC Mountain Mixer

Location pin free icon Vendor Village

Elevate your networking experience at the Mountain Mixer, where the peaks of Colorado meet the peaks of professional growth. Whether you’re reconnecting with familiar faces or making new ones, this reception offers the perfect blend of light bites, refreshing drinks, and local live music. It’s not just an event; it’s an opportunity to forge relationships that will empower your career journey.

Monday, October 28

7:00 AM-8:00 AM | Breakfast 

APC Session

Location pin free icon Aspiration Acres

Join us for a rousing welcome to the 31st annual APC, including a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP). 

Moderated by Leah Warwick from ASAP, with panelists including:

  • Lucy Brazier, OBE, Founder and CEO, Executive Support Media
  • Concetta Green, Chief of Staff, Harvard Business Publishing
  • Ann Hiatt, Leadership Strategist, Hipergiant LLC
  • Paul Pennant, Microsoft MVP (Most Valuable Professional), Today’s PA

8:45 AM-9:00 AM | Travel Time

Nova Chief of Staff

Location pin free icon Summit 8-9

Day 2, Part 1 – What to expect:

  • Business Planning Fundamentals
  • Prepare your Leader
  • All-Hands & Offsites
  • Events & Communications
  • Q&A with Maggie Olson
  • Lunch

1:15 PM-1:30 PM | Travel Time

APC Keynote

Location pin free icon Aspiration Acres

Libby Moore will share the most important lessons learned from her 11 years with Oprah Winfrey, four years at Rolling Stone, and three years with Maury Povich. All a beautiful tapestry of knowledge that informs the coaching she does today with Super-Achievers and their teams. Attendees will leave this inspirational, funny, and informative session feeling realigned with the belief that anything is possible.

Participants will learn:

  • How to be a better leader, regardless of your title
  • How to tap into the power of the original AI ~ your Authentic Intelligence
  • The three key questions to ask yourself that will immediately improve your life and career 

2:30 PM-2:45 PM | Travel Time

Nova Chief of Staff

Location pin free icon Summit 8-9

Day 2, Part 2 – What to expect:

  • Business Planning Fundamentals
  • Prepare your Leader 
  • All-Hands & Offsites 
  • Events & Communications
  • Q&A with Maggie Olson

Tuesday, October 29

7:00 AM-8:00 AM | Breakfast 

Nova Chief of Staff

Location pin free icon Summit 8-9

Day 3 – What to expect:

  • Prepare & Present Investor Update
  • Executive Project Management
  • Executive Presence
  • The Unknowns of Business Finance
  • Q&A with Maggie Olson
  • Lunch 

12:45 PM-1:00 PM | Travel Time

APC Keynote

Location pin free icon Aspiration Acres

Many admins feel like they have the courage to speak up at work, except perhaps when they’re talking to executives or others with seemingly more power than them. When they consider rejection, humiliation, or failure as potential outcomes, they may find it difficult to act with courage — opting instead for safety and limited growth. Not anymore. This session gives participants tangible, practical tools on how to leverage personal courage to speak up (regardless of power dynamics) and own their brilliance at work.   

By the end of this session, participants will be able to: 

  • Uncover the root of why power dynamics can make conversations difficult
  • Identify three key components in the development and activation of courage
  • Convert those components into a process that prepares them to evaluate risks from insight, instead of insecurity
  • Equip themselves with tools and strategies to courageously speak up — with divergent ideas, feedback, and opinions 

2:15 PM-2:30 PM | Travel Time

Nova Chief of Staff

Location pin free icon Summit 8-9

Day 3, Part 2 – What to Expect:

  • Prepare & Present Investor Update
  • Executive Project Management
  • Executive Presence
  • The Unknowns of Business Finance
  • Q&A with Maggie Olson

6:30 PM  |  P A R T Y ! 

Are you team Campfire or Glampfire? Whether you love exploring the great outdoors or getting cozy in comfort, our Camp or Glamp-themed party has fun for everyone!

Wednesday, October 30

7:00 AM-8:00 AM | Breakfast 

Nova Chief of Staff

Location pin free icon Summit 8-9

Day 4 – What to expect:

  • Employee Survey & Insights
  • From EA to Chief of Staff
  • First 90 Days as a Chief of Staff
  • Prepare for Mock-Meeting with your Leader
  • Q&A with Maggie Olson

Lunch served at 12 PM

Course Postwork

When you get home:

To complete the certification course, turn in final presentation & any unfinished work by November 15.

Final Certification Celebration Virtual Call:

We will have a celebration call on November 19 to celebrate all the grads!

Step into Your Future

Lead boldly, today.

Need Help Building Your Business Case?​

Complete a short questionnaire, and we’ll craft a personalized letter for you to share with your boss!

Book Your Hotel!

APC 2025 is located at the Seattle Convention Center

Reserve your accommodation through our partner, OnPeak to discover the perfect hotel experience, enjoy exclusive perks, and much more.

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